Posts Tagged ‘Customer Focus’
Year-End Evaluation Tips
While traditional accounting gives us useful ways to evaluate a company’s performance, the numbers don’t always show the whole picture. As a business owner, it’s important to evaluate the successes and failures of your company in other ways apart from numerical values. This can be as simple as answering two questions: How well did your…
Read MoreHow to Effectively Build Brand Loyalty
As 2018 approaches, is your business confident that your customers will stay loyal through the new year? Take a second to think; once you gain a new customer, what is your company doing to ensure you retain them overtime? What is stopping your customers from listening to competitors trying to convince them that they can…
Read MoreTransition to ISO 9001:2015 Before Time Runs Out
ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). The final date to transition from ISO 9001: 2008 to ISO 9001: 2015 is quickly approaching. When does this transition need to happen by? There is a transitional period of three years after the publication of each new version of…
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